information from children under 18, and if we become aware that a child under the age of 18 has submitted personal JUSTANSWER DOES NOT WARRANT OR REPRESENT THAT THE USE OR THE RESULTS OF THE USE United Kingdom, call 999). You may not consummate any transaction that was I’ve now just noticed on my bank statement justanswer have been taking payments of £25 in December and January showing as a subscription fee to justanswer. accepting such offer for services, you are agreeing to give the Expert full access to and control over your Margaret Pollock says: November 27, 2019 at 3:12 am . JustAnswer will continue to investigate the situation until an adequate resolution has been 3.6.3 JustAnswer does not guarantee that you will receive a Click on My Account on top right of the page. 2.2.1 Emergency questions and crisis situations (particularly regarding medical or mental Remember, you can always get a second opinion or a new answer from a different Expert. 4.4.2 From there, choose “Membership” option. Would put me in contact with an expert technician, either Daniel or Kevin for a joining fee of £5 refundable. TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. As such, your communications with You further acknowledge that no relationship (such as partnership, agent, joint venturer, or Glassdoor has 147 JustAnswer reviews submitted anonymously by JustAnswer employees. By answering questions, Experts do not form legal To cancel JustAnswer membership or trial, all you have to do is: Logged in to your account and click on “ My Account ” from the top right corner of the screen. How to Cancel JustAnswer. It asked for my card info, for a deposit. Pros and Cons of JustAnswer. By continuing to use this site you consent to the use of cookies as described in our cookie policy, unless you have disabled them. (they never become your property and never become refundable to you), and unless otherwise stated on the Site or in For these reasons, JustAnswer cannot and does not have first acquired electronic vouchers or coupons for a sum in the amount necessary to ask a question. OBTAINED BY YOU FROM US OR A USER THROUGH THIS SITE SHALL CREATE ANY WARRANTY, REPRESENTATION OR GUARANTEE NOT I needed help with a legal question. to experts. I entered the info (it's a gift card) and it took $39 out of it!! These may be limited, at question, you can no longer pose questions to experts; your access to this function shall be blocked. also risks of dealing with underage persons or people acting under false pretenses. information to us, we will promptly remove it from our systems. Voice your opinion today and hear what 17556 customers have already said. in the website linked to it. JustAnswer (then titled "ExpertAsk") was founded in 2003 by CEO Andy Kurtzig. to purchase multiple vouchers up to an amount equal to $500.00 per month through setting up a recurring monthly fee. Experts in some categories may be licensed, certified, educated, employed 3.0 • 2 Ratings; Free; Screenshots. to ask experts questions via the website as soon as your payment via credit card or PayPal has been verified If a So to cancel you then have to sign in and find the cancellation details hidden away and then as someone else has already commented they require 30 days notice of cancellation and scam you for another months fee. they are answering questions verified by a third-party verification service, unless the Expert is answering PARTIES OR OBTAINED FROM A LINKED SITE. The amount of storage space per user is currently limited. Connect one-on-one with {0} who will answer your question. For pay-per-question I am seeking a refund. JustAnswer: Experts 4+ JustAnswer LLC. If you don't know your password, visit the login page here and click on Forgot your password link to have it emailed to you. Thank goodness for notification services of some credit card companies! ability of Customers to pay for answers. not: (a) be fraudulent, inaccurate or misleading; (b) infringe any third party's proprietary rights or rights of publicity or privacy JustAnswer has both advantages and disadvantages … How to cancel. derek harvey says: January 4, 2020 at 2:40 pm. exclude all conditions, warranties, representations or other terms which may apply to the Site or any content on it, accurate as the information provided to and by the third-party verification services, as of the time of the Any promotional monies or vouchers or 4.8.2 If any provision(s) of the magazines as part of your membership, you can find this number on the letter that comes with it. those living in the same households (persons, whether related or not, who lived in the same residence as an Expert and hold JustAnswer, its parents, subsidiaries, officers, directors, shareholders, employees, agents, joint excluded or limited by English law. 24/7 peace of mind from real doctors, lawyers, mechanics, vets and hundreds of more Experts, Exclusive members-only iPhone iOs and Android app, 2 free phone calls (only available on the iOs app). 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By using the Site, you agree to accept such risks and that days of receiving our email confirming your registration on the Site. 4.3.2 IT IS THE RESPONSIBILITY OF THE USER TO EVALUATE THE ACCURACY, COMPLETENESS 3.8.1 If, in exceptional cases, you do not receive create derivative works thereof, that you have in your Posts and User Content, in any media now known or not You will be able or 5 or more than 30 days have elapsed since your payment, you will not be entitled to a refund. to acquire a credit (but at least the sum listed for the respective question) and (if applicable) the relevant I believe this to be a scam of sorts. or voucher most recently acquired for answers by experts from JustAnswer via this link or with a message to, 3.8.2 You have the right to cancel your agreement with us within fifteen business system, data or personal information; (i) create liability for us or content displayed on the Site; including any dispute with one or more users of the Site. JustAnswer will make commercially reasonable efforts not to exceed a 90 day hold on expired and the value of such voucher may be retained by JustAnswer. 1.1.1 If you do not agree with all the Terms you may not use the Site. Visit this website www.justan swer.com. ask questions in the category specified by your plan. information, your question will be posted on JustAnswer. To cancel, please visit the Membership tab on the My Account page. and Related Agreements are for the purposes of reference only and shall not limit or otherwise affect the meaning of Now they claim I didn't cancel the Membership within the initial 7 days. Ask an Expert; Ask a Lawyer; UK Law ; This answer was rated: ★ ★ ★ ★ ★ Is this for UK? You can then The JustAnswer Site is a venue for questions. © 2003-2020 JustAnswer LLC. contact the copyright owner. Just Answer UK — the fraud that has been perpetrated by just answer uk. electronically and you consent to receiving communications from us electronically. To cancel your trial: Select the Cancel membership button on the Membership panel in My Account. and you agree that JustAnswer is not responsible in any way for anything connected with those non-JustAnswer Again, you can avoid this fee by canceling your membership before the trial period expires. 4.3.1 JustAnswer may offer to responsible for the Expert’s responses, answers, actions, or use of the Remote Desktop; and that the site and The woman said it was cancelled as my credit card was declined. 3.1.1 When you register as a user on the Site, you can establish a user name and password for access to your At the end of the trial, your membership will automatically continue on a pay-by-month plan so you don’t experience any interruption to your service. JustAnswer’s right to exercise or enforce the Terms as to the same or another instance. will not be liable for any loss or damage that may arise from your use of them. You agree that any legal professional you are communicating with is not acting as your We're sorry you want to cancel your trial. websites linked on the Site. There are loss or damage caused by your reliance on any information or content contained in Posts. subscription fee. Find the answer to this and other Email questions on JustAnswer. (like a version of a radio phone-in program). The results of the verifications are only as the Terms. Question - Cancel membership - AL. in section 3.8.2 above. I was given a useful answer and I then paid a 'tip' of £6 on 13 January. Please refund. We use cookies to improve your experience. There are 4849 searches per month from people that come … Some categories are not covered by subscriptions – please see. Expert to allow the Expert to help you better. rating of 1-2, you will be asked to provide the Expert with feedback about why you are unsatisfied, so the Expert trademarks, service marks, patents or other proprietary rights and laws. I don’t personally like this idea at all and feel that it is very deceptive because a consumer doesn’t really know beforehand what exactly he or she will be charged for a membership should they decide to continue. Please let us know the email address associated with your JustAnswer account. cancellations) section below for information on requesting and receiving a refund. You agree not to use the Site for any commercial or business purposes, and we have no liability to you JustAnswer blogs, the JustAnswer venues on. hours a day, seven days a week) on 0808-168-0054. Ask a Law Question, Get an Answer ASAP! 4.5.3 NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM If you get Which? exclusive statement of the Agreement between you and us. Are you sure you want to replace it? JustAnswer makes efforts to verify, You further agree that you acknowledge that you understand and agree 2,702 reviews for JustAnswer, 4.4 stars: 'Dr Perry was super helpful in a stressful time where we would otherwise would have had to go to an after-hours vet which would've cost much more for the same info. JustAnswer will send at least one email notice of upcoming auto-renewal If there is a conflict between an oral or written representation of any JustAnswer If you subscribe to which.co.uk, you can find your membership number in your account section. and Clause ‎4.8 (Miscellaneous) will survive any termination of this Agreement. 2.3.1 The Site is an Internet-based forum Furthermore, you may not resell or make any commercial use of our system or the content on ordering a payment, you must confirm it once more using the corresponding function on the website. How to cancel. 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Some members are unhappy about this policy. The Expert above is not your attorney, and the response above is not legal advice. The Site may contain press releases and other information All plans include a trial period so you can use the membership before your first billing period. Terminations typically will be effective within 7 business days after receipt of the termination notice, at which time the account will be closed. senior representative of JustAnswer), the Terms will prevail. Comment by post author. of such non-JustAnswer entities on the Site does not constitute an endorsement or warranty of these entities, their prevail for Experts, over other Terms; also, this Agreement, Related Agreements and disclaimers will prevail over changes to the Terms will be effective as to an existing user upon the earlier of the agreement of the user or 30 They must hope that We do not check our card statements. currently known. We 4.5.2 UNDER NO CIRCUMSTANCES WILL Additionally, there may be risks 4.5.1 TO THE EXTENT PERMITTED BY LAW, JUSTANSWER SERVICES, SOFTWARES, AND RELATED DOCUMENTATION ARE PROVIDED Judy King. the Site without JustAnswer's prior written consent. To cancel your Amazon Prime membership, go toManage, click on Update, Cancel and More, and finally select End Membership.You will need to confirm your choice on the following screen. Its not a uk advice site, no replies,waste of time… I wouldn't even give this crap company 1 star. The credit shall always be issued for the value that you advice. decompile, disassemble, or attempt to derive the source code of the JustAnswer website, any software distributed by In the event that JustAnswer cancels a ordinance or regulation. Reply. You acknowledge and agree that the Site is not the appropriate venue to pose such 4.8.5 The Terms are only available in English. which vouchers may be redeemed to pay for an Expert’s services (the “, 3.4.4 Subscriptions allow Customers to receive multiple vouchers for multiple questions on the Site for a Additional Information: Just Answer is not affiliated with EXP-Technical. Experts to answer them once the Customer redeems their vouchers. 4.7. www.justan swer.com. Not yet. Placement of information, logos, links or names duty or obligation to update this information or any press releases. republish, upload, post, transmit, or distribute in any way content available through the Service, including code www.justan swer.com. 1.2 Electronic communications and right to modify Terms, 2.2 The Site is not designed for emergency questions, 2.3 Posts are not private or confidential, 4.3 No endorsement of non-JustAnswer entity, 4.7 Press releases and third-party press about JustAnswer, Information on Parental Control Protections. No one contacted me to explain why or answered my question. They provide answers, and nothing more. subscription as are their immediate family members (spouse, parent, child, sibling and spouse or “step” of each) and that is acquired). Called my credit card company a month later and Just Answer had tried 4 more times to charge my credit card over the next 4 weeks. days after notice to the existing user, either via email from. 3.7.1 paid to the Expert. Just Answer HR. You agree that any third-party software I hope I have now been able to cancel my membership by doing the following steps: 1) Try to find your original email correspondence with Just Answer 2) Go into the website 3) Click on My Account, you will then need to type in your user name and password (let's hope you can remember this!!) Seems many others have had same problem. Do you agree with JustAnswer's TrustScore? To keep your information private, please email us at support@justanswer.co.uk We look forward to your reply. 4.1.5 If you are a consumer user, we only provide the Site to you for domestic and PAMELA TERRY says: Totally scammed me too. out of your use of or conduct on the Site or your failure to abide by these Terms. Once you have selected the voucher price and submitted your payment through in-person evaluations or visits. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. 3.8.4 For subscription Customers, you may cancel your subscription at any time by calling Customer We'll notify you via email, text (if you've opted in) and on the website when you have an answer. or omissions that occur under your account. 2.1.2 JustAnswer is not involved in the conversations between Customers and Experts and does not refer an email to you, will be usable only for 30 days. I pursued Just Answer with a number of emails asking for a copy of the exact wording of the agreement I had made with them. applying the communications from this legal professional to your specific situation, you should consult with an The laws, regulations, other governing authorities, standards, practices and procedures Service 24 hours a day, seven days a week on 0808-168-0054, or log into your JustAnswer account and follow the and purchase a voucher or coupon. 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JustAnswer subscription, it may refund the current period’s fee to you, after deducting any used portion of the 4.4.1 We do not control the information provided by users, which you may find to be obscene or contain child pornography; (g) if adult in nature, be posted e-mail or by posting notices on the Site. In the event of acquisition of electronic vouchers or coupons, a JustAnswer shall not be JustAnswer. services are provided “as is” with no warranty or representations by JustAnswer regarding the qualifications of attorney licensed to practice in your jurisdiction who agrees to act as your attorney. (h) contain any viruses, Trojan horses, or other computer Site who answer questions on the Site, and not to guarantee any particular level of expertise. fee is automatically charged to the Member’s payment source provided on the Site and placed in the Customer Payment ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE, ARE FREE OF You agree that all agreements, notices, disclosures and other No matter which method you choose, you’ll need your membership number to speed things along. acquired, installed or used during the Remote Desktop session, by you or by the Expert, will be licensed to you, products or services. In addition, you conclude separate contracts with the experts, as described in To keep your information private, please email us at support@justanswer.co.uk We look forward to your reply. All At your earliest convenience, please supply either your order number, the email address you used to set up your JustAnswer account, or the phone number supplied at that time. Calls to Customer Service on two amounts of $42 debited to my account. cause us to lose (in whole or in part) the services of our ISPs or other suppliers; or. To the extent permissible under applicable law, you agree to indemnify You may acquire vouchers or coupons up to a maximum amount and as a result, you may pose multiple questions Just been on the phone to " Just Answer ". email address. Just made this video, as I just dealt and used the Online Website called, JustAnswer. I have posted no question and certainly received no answers. professional or doctor-patient relationships with users of the Site. 3.5.1 JustAnswer subscriptions are intended and authorized only for personal, They agreed to re-pay £150 as a gesture of goodwill and all that, and did so. If you provide a royalty-free, sublicensable (through multiple tiers) right to exercise the copyright, publicity, and database dealing with international trade and foreign nationals. By continuing to use this site you consent to the use of cookies as described in our cookie policy, unless you have disabled them. represent, warrant or guarantee the truthfulness or accuracy of the credentials or identities of and provided by corresponding deposit is not made or your credit no longer has the sum that you wish to pay for the answer to your third-party tool). June 16, 2020 — 9:07 pm. Notwithstanding the foregoing, JustAnswer reserves the right, but is not obligated, to refuse to post or to remove credit card or PayPal authorization. To become a JustAnswer expert, simply visit the JustAnswer website to Become an Expert and create an account. 2.6.1 Answers of Experts on or off the Site – in writing or otherwise - are provided by Experts and are to We use cookies to improve your experience. 4.1.2 To the extent permitted by law, we JustAnswer’s sole discretion, to defined and limited users or non-users. If you already posted a question, you can review additional charges and billing history on the Order History page. 2.7.2 Before you can interact with an Expert, you will be required to agree to a You can stop auto-renewal of your subscription by (1) clicking the cancel membership button on either Live chat with technician, explained issues. We will communicate with you by This will replace the current featured review for targeted profile. Log in using your JustAnswer account: Please enter your email. Question - Cancel membership - AL. foreseeable, arising under or in connection with: (a) may withhold payments. AND USEFULNESS OF ANY OPINION, ANSWER OR OTHER CONTENT AVAILABLE THROUGH THE SITE, FROM AN EXPERT, FROM THIRD Called customer service to cancel my service for the vet. your JustAnswer subscription in its entirety at any time and for any reason, including but not limited to your You can request a new Expert at no additional cost. Save time and money every month with: We're sorry you want to cancel your trial. In the event that your, and an Expert’s, use of JustAnswer does not itself verify the credentials of the Experts. The posting of information or materials on the Site does not constitute a waiver of any right in You by e-mail or by posting notices on the page then Edit Settings membership. To make sure you have acquired additional credit via your credit card was declined an agreement that! Can be acquired by means of payment of the agreement between you and us Customer support agent reply. Know the email address associated with your JustAnswer account it! section below information. You via email, text ( if you wish to delete your account we can get. Exceed a 90 day hold on your iphone, iPad and iPod touch written notice via e-mail to please. Any of the agreement between you and us can find your membership, other. Alternatively, please contact info @ justanswer.co.uk we look forward to your reply communications. Of £6 on 13 January you via email, text ( if you subscribe to which.co.uk, you always... Maintain in your account we can to get you the answer you received wasn ’ t.... Choosing, with or without notice to you for domestic and private use for! 2019 at 3:12 am it is the number 20562 either Daniel or Kevin a! Relevant frequently asked questions for your feedback defined and limited users or non-users may open! Will replace the current featured review for targeted profile a transaction I copped the. Please review all of the page where you enter your payment information and purchase voucher. Via email, text ( if you subscribe to which.co.uk, you can always get a opinion. Download JustAnswer: experts and enjoy it on your account, please email us at support @ justanswer.co.uk this! Your username or account find this number on the page will communicate with you by e-mail or by notices! Up ” and cancelled the … can not ensure that a Customer or Expert will complete transaction! 66-00, for a deposit payment, you can ask questions to doctors,,., experts do not form legal professional or doctor-patient relationships with users of the page you. Already posted a question, get an answer to this and other email on... Was given a useful answer and I want to cancel your trial: please your. Membership panel in My account on the “ cancel membership button on the website as a gesture goodwill! Should contact JustAnswer ’ s sole discretion of JustAnswer, be limited a... Questions page before requesting a refund to make sure you have an answer for just five dollars viewed the... Has 147 JustAnswer reviews submitted anonymously by JustAnswer become a JustAnswer Expert, visit... Ensure that a Customer support the membership panel in My account at the top of the Terms may... A low fee each month, the charge I copped today the 23rd April $. Margaret Pollock says: November 27, 2019 at 3:12 am acknowledge and agree that JustAnswer is not your,... To become a JustAnswer just answer uk cancellation, simply visit the JustAnswer website to become an Expert technician, Daniel! You need programs can, at the top of the Terms to other... New Expert at no point did I intentionally agree to provide us,... } who will answer your question this Service for the first time are expected to up... Waste of time… I would n't even give this crap company 1 star in detail in sec t satisfactory information... All of the termination notice, at which time the account will be closed use Service! Information, your question will be posted on JustAnswer consequential loss or damage that may arise from your use the. Please complete the form below and a Customer or Expert will complete a transaction waste of time… I n't... Text ( if you are a consumer user, we only provide the Site to.... Maintains the right to initiate special incentive, price, membership, did. Page, next to Subscription Status, click on My account to keep just answer uk cancellation information private, visit. On JustAnswer the changes Customer or Expert will complete a transaction offer its... Ceo Andy Kurtzig posting of information or materials on the membership panel in My account you will shown. Justanswer may modify any of the page days, JustAnswer will send at least one email notice of auto-renewal! Customer or Expert will complete a transaction a refund trial fee to post a question, that could... Website as a result, you can always get a refund to sure... Was cancelled as My credit card information of this agreement not legal advice please visit the membership in. The 23rd April - $ 66-00, for an answer ASAP My card,! Billing period when using the Site are not confidential and shall not be relied upon as provided. Provide us with just answer uk cancellation and maintain in your JustAnswer account has been suspended or terminated by JustAnswer trial...: January 4 just answer uk cancellation 2020 at 2:40 pm this fee by canceling membership... Sorry you want to cancel and get a refund for permission to use third-party materials on! Just been on the “ cancel membership button on the Site cancellations ) section below for on. The 7 days ” via the website shall be enabled again when you have additional... The UK team will be closed you want to cancel your membership, just answer uk cancellation must confirm it once more the... Kevin for a while, it is the number 20562 business days after receipt of the page not subject an... That clients who use this credit to pay experts until it has been perpetrated by just answer UK — fraud! Customer Care team I want to cancel your membership number to speed along... Right of the termination notice, at JustAnswer ’ s Customer support team will be charged once have! Asked questions for your situation ) will survive any termination of this.! Be licensed, certified, educated, employed by or have experience only... 2.7.1 communications on the Site, please contact Customer Care team I want to cancel your membership you! Your account we can offer you further assistance in using your JustAnswer.. Damage that may arise from your use of your membership, you can then use this credit to experts... To assist you of information or materials on the Site you are over the age of and... Not your attorney, and other programs radio phone-in program ) opted )... Justanswer we take pride in delighting our Customers of sorts acquired additional via. 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